Understanding User Roles

Different users may have different levels of access within Protoqual.

Roles determine what a user can see and manage within the platform.

Common Role Types

Organizations typically have several types of users.

Administrators

Administrators manage system configuration and may be able to:

• Add or remove users
• Configure learning settings
• Manage survey settings
• View dashboards and reports

Practice Managers

Practice managers often oversee learning participation and may:

• Review engagement scores
• Monitor team participation
• Support staff learning

Learners

Learners participate in learning missions and complete assigned activities.

They typically see:

• Their learning dashboard
• Assigned activities
• Mission scores
• Credits and certificates