Setting Up Patient Review Invitations
Protoqual can invite satisfied patients to leave a public review after completing a survey. To enable these invitations, a provider’s Healthgrades profile extension must be added to their Protoqual profile.
Once the profile is connected, promoter patients may be invited to leave a review on Healthgrades.
Adding a Healthgrades Review Link
To enable review invitations, a Healthgrades profile link extension must be added to the provider’s information in Protoqual.
This can be done by either a practice administrator or the provider themselves.
Practice Administrators
- Go to My Practice
- Open the provider’s profile
- Add the provider’s Healthgrades profile extension
Providers
- Go to Account Details
- Add your Healthgrades profile extension
Entering the Healthgrades Link
When entering the link, include only the profile extension, not the full URL.
Example
Instead of entering:
https://www.healthgrades.com/physician/dr-jane-smith-abc123
Enter only:
physician/dr-jane-smith-abc123
Protoqual automatically adds the healthgrades.com/ portion of the link.
If a Provider Does Not Have a Healthgrades Profile
To receive review invitations, the provider must have a Healthgrades profile page.
Many providers already have a page automatically created by Healthgrades, even if they have never claimed it.
You can check by searching for the provider on Healthgrades:
If a profile exists, copy the profile extension from the page URL and add it to the provider’s Protoqual profile.
If the provider does not yet have a profile or it has not been claimed, the provider may need to claim or create their profile through Healthgrades.
Healthgrades provides instructions here:
https://update.healthgrades.com/landing/claim/?pCID=hg-pro-landing-claim-profile
Need Help Setting This Up?
If you need help adding provider review links or enabling review invitations, contact:
Our team will be happy to assist.